Jewelry items, we accept Exchange or Store credit within 7 days of purchase.
Your purchase must be returned with original label/packaging and at the expense of the consumer and an exchange or credit will be applied for a future purchase within 7 days.
We ship via UPS and US Postal Service. Due to the nature of the product, being handmade and being from indigenous cultures and sometimes remote villages around the world, orders submitted will be processed usually within one week but could take up to 2 weeks to ship, after credit card authorization. Ground shipping time can take anywhere from 3-7 business days from the date your order was shipped depending on location. For earlier delivery, please check the 2nd Day or Next Day options or click here to contact us for more information. We reserve the right to ship with any carrier of our choice to insure the order is delivered with the proper care.
HOLIDAY Shipping Disclaimer:
All orders are shipped within one week of your placed order through UPS OR USPS.
Once the order is in transit - it is the carriers responsibility to ensure delivery, The House of Jaguar does not assume responsibility for misrouted nor misdelivered packages, at anytime.
During this busy Holiday season, please allow 7-10 business days for any of your orders to be delivered.
Overnight shipping is provided with an additional cost.